Frequently Asked Questions

Fly Fishing Questions

I did not label my line once I took it off my reel for storage, how can I tell what line size I have?
This is a question we receive a lot. Many anglers store lines and forget to label them. The easiest way to determine what line you have is to cast it on the various rod sizes that you own. Sometimes you may think you have a 5wt line, but it feels better when cast on a 4wt. Whatever the line feels best paired with, stick with that rod/line combination. Regardless of what size line you may have, matching the rod and line is key.
How do I clean my fly line?
Cleaning your fly line is very important especially when fishing saltwater. Simply pull line off your reel into a clean bucket or tub of freshwater. Put roughly 1oz or more of Cortland’s Pro Line Cleaner solution onto a clean rag or towel. Firmly squeeze the towel with Pro Line Cleaner around the line and slowly pull line through the towel. You should be able to see dirt or discolored streaks on the towel when finished.
What are the sink rates for the intermediate, type 3, 6 and 9 sink tips?
Hover: Neutral
Slow Intermediate: 1 IPS (Inches Per Second) 
Medium Intermediate: 1.5 - 2 IPS (Inches Per Second)
Fast Intermediate: 2 - 3 IPS (Inches Per Second)
Type 3 Sink Rate: 3 - 4 IPS (Inches Per Second)
Type 4 Sink Rate: 4 - 5 IPS (Inches Per Second)
Type 5 Sink Rate: 5 - 6 IPS (Inches Per Second)
Type 6 Sink Rate: 6 - 7 IPS (Inches Per Second)
Type 7 Sink Rate: 7 - 8 IPS (Inches Per Second)
Type 9 Sink Rate: 9+ IPS (Inches Per Second)
Why are your competition nymph lines sold in tip diameters? How do I know which one should work best for my rod?
Each of our Competition lines are sold in specific tip diameters. Personal preference would dictate which size you purchase. If you are unsure of which size to try we recommend the .022’’ Diameter. This size will give you the best feel of your rig when tight line or Czech nymphing but still allow for proper turnover with small dries.

Ordering Questions

Which payment methods are accepted in the online shop?
We accept all major credit cards and PayPal payments through our Online Shop. Credit Cards are processed securely to ensure your safety.
How Secure is shopping online with Cortland Line Co? Is my data protected
All of your data is safe. We encrypt all your information with the latest SSL and process it through our site's credit card gateway (Shopify). If you still don’t feel safe you can use PayPal, the web's most trusted payment gateway.
What exactly happens after ordering?
After ordering you will receive a “processing” email, which means your products are being picked and packaged for shipping. Once you receive the “order complete” email it means your order has been shipped.
Do I receive an invoice for my order?
You will receive an invoice for your order immediately after placing the order. You will also receive a paper copy of your invoice along with your order.

Shipping Questions

How long will delivery take?
United States deliveries usually take 3-8 business days but may take up to 10.

Policies Questions

What is your return policy?
If for any reason you are not happy with your purchase, you may return the item(s) within 30 days for a refund back to the original form of payment, less the shipping charge. Please return items in original condition (unworn, unwashed, unaltered) with the tags attached. Items that do not meet these criteria will be denied. Stickers are non-refundable.

Because we cannot be responsible for packages mailed to us, we suggest that you use a trackable and insured mail service. Please allow up to 2 weeks from the time you mail your order for the return or exchange to be processed. An email will be sent to you once the return or exchange has been processed.

What is Cortland's product warranty?
You can find our product warranty by click this link. Cortlands Product Warranty